CICT is committed to environmental sustainability and value creation as a real estate owner. By leveraging technologies and analytics in optimising the usage of energy, water and waste management across our properties, we believe that we can manage our business more sustainably and create long-term value for all stakeholders.
Environmental Management System (EMS)
Key Performance Indicators
CapitaLand’s Environmental Management System (EMS) is a key tool in managing CICT’s environmental footprint across the portfolio. This EMS is integrated with CapitaLand’s Occupational, Health and Safety Management System (OHSMS) to form CapitaLand’s Environmental, Health and Safety Management System (EHSMS). CapitaLand’s EHSMS is audited by a third-party accredited certification body to ISO 14001 and ISO 45001 standards. ISO 14001 and ISO 45001 are internationally recognised standards for the environmental management of businesses and occupational health and safety management of businesses respectively.
Environmental, Health and Safety Policy
CICT is committed to protecting the environment and upholding the occupational health and safety (OHS) of everyone in the workplace*, and will:
Risk Management of Environmental Aspects and Impact
Climate change risks and opportunities are also identified and mitigated through CICT’s ERM framework and the externally certified ISO 14001 EMS. As part of the certified EMS, new or updated legal requirements are reviewed quarterly and compliance is evaluated annually. Risk management of environmental aspects and impacts involves identifying and managing significant environmental aspects of our business operations that can potentially have a negative impact on the environment. The EMS provides a systematic approach to assess the significance of each environmental aspect and impact based on factors such as the likelihood of the occurrence, severity of the impact and control measures implemented. CICT strives to minimise impacts such as resource depletion, carbon emissions and waste generation, by setting environmental targets such as green building rating targets; carbon emissions, energy and water reduction targets; and stakeholder engagement activities. The targets are linked to the remuneration for staff including top management.
Training and Awareness Programmes
Employees attend training and awareness programmes to facilitate effective implementation of CapitaLand’s EHSMS. In 2021, 21.5% of employees attended EHS-related training, clocking over 1,640 training hours. New employees are introduced to CapitaLand’s EHS policy and EHSMS. In light of COVID-19, more digital learning sessions were conducted in 2021.
Internal and External Audits
CapitaLand has in place an internal audit system to ensure the conformance and effective implementation of its EMS to ISO 14001 international standards. External audits are conducted annually by a third-party accredited certification body.
Engaging Tenants to Go Green
Beyond developing environmentally sustainable properties, and operating them according to best practices, CICT understands the vital role that end-users of its buildings play. Collaboration with tenants is becoming more important to influence and support their sustainability goals. A green clause is implemented across all leases in its retail properties and for new leases in its office properties in Singapore where tenants are to support green initiatives by the landlord including proper disposal of waste. For all its properties in Singapore, a green fit-out guide is given to new tenants to encourage adoption of greener fit-outs, lighting efficiency requirements and promote green practices and behaviour.
CapitaLand Sustainable Building Guidelines
CICT refers to CapitaLand’s Sustainable Building Guidelines (SBG), an in-house guide developed since 2007, to ensure environmental considerations are incorporated in all stages of its properties’ life cycles – from feasibility, design, procurement, construction, operation to redevelopment. It also covers developments and refurbishments. The SBG is regularly reviewed to ensure continuous improvement, with a focus on four key objectives of minimising carbon footprint and energy consumption, water management, reducing generation of waste and promoting biodiversity in the life cycles of its developments.
#2 Design, Procurement, Construction and Redevelopment
Mitigating Climate Change Challenges and Identifying Opportunities through Design
As countries rally for action to mitigate climate change, we expect more stringent regulations and increased expectations from stakeholders. By adopting the SBG, CICT aims to future-proof its developments by addressing the risks of climate change right from the investment or design stage. Every project is studied in detail and appropriate measures are adopted in consideration of climate change. The SBG also sets guidelines for buildings to be less energy reliant. For example, setting green building certification targets above statutory requirements, as well as encouraging the use of renewable energy, whenever possible.
Environment Health and Safety Impact Assessment (EHS IA)
A key component of the SBG is the mandatory EHS IA which is conducted during the feasibility stage of an investment into operational asset and development project. Significant findings of the EHS IA and their cost implications, if any, are incorporated in the investment paper and submitted to the Board of Directors for approval. The EHS IA considers Environment, Health and Safety risks and opportunities upfront and identify mitigating measures. The Environment aspect covers areas such as floods, biodiversity, air quality, noise, connectivity, heritage and resources. There are no properties in the portfolio located within protected areas and no material biodiversity risk has been identified.
Green building ratings help affirm the quality of CICT’s properties. They serve as an external validation that key environmental aspects have been considered in CICT’s project design, development and operations. With targets set from the early stage of design and development, green buildings, with a lower lifecycle carbon footprint through the adoption of sustainable design and materials, are more resource efficient.
The minimum target certification for our new developments in Singapore is Building and Construction Authority (BCA) Green Mark GoldPLUS. CICT is committed to actively renew and maintain our green certifications and achieve minimum BCA Green Mark certification for all properties. The Trust has also set a target to green all its existing properties outside Singapore by 2030 with each achieving minimum certification level by a green rating system administered by a national government ministry/agency or a Green Building Council recognised by World Green Building Council (WGBC). As at 31 December 2021, all of CICT’s properties are green rated.
|Property||Award Category||Year of Award/Renewal|
|Bedok Mall||BCA Green Mark Platinum||2021|
|Bugis+||BCA Green Mark Platinum||2021|
|Bugis Junction||BCA Green Mark Platinum||2021|
|Bukit Panjang Plaza||BCA Green Mark GoldPlus||2020|
|Clarke Quay||BCA Green Mark Certified||2019|
|IMM Building||BCA Green Mark GoldPlus||2019|
|JCube||BCA Green Mark Platinum||2020|
|Junction 8||BCA Green Mark Platinum||2021|
|Lot One Shoppers' Mall||BCA Green Mark Gold||2020|
|Tampines Mall||BCA Green Mark Gold||2019|
|Westgate||BCA Green Mark Platinum||2022|
|Funan||BCA Green Mark GoldPlus||2018|
|Plaza Singapore||BCA Green Mark Gold||2019|
|The Atrium@Orchard||BCA Green Mark Gold||2019|
|Raffles City Singapore||BCA Green Mark GoldPlus||2020|
|CapitaSpring||BCA Green Mark Platinum||2018|
|Asia Square Tower 2||BCA Green Mark Platinum
LEED Shell & Core Platinum
|Capita Green||BCA Green Mark Platinum||2021|
|Capital Tower||BCA Green Mark Pearl
BCA Green Mark Platinum
|Six Battery Road||BCA Green Mark Platinum||2021|
|21 Collyer Quay||BCA Green Mark Platinum||2020|
|Galileo, Germany||LEED Building Operations and Maintenance: Existing Building Gold||2020|
|Main Airport Center, Germany||BREEAM Good Certification||2021|
We are committed to building safe, accessible, vibrant and quality real estate developments to enhance the lives of our stakeholders and communities around our properties.
Our social integration criteria, which factor universal design considerations include:
These design considerations are also integrated with CapitaLand’s Sustainable Building Guidelines (SBG) to ensure that they are considered from the start of the project development process. For its new projects in Singapore, a target has been set to achieve at least a UD Mark Gold certification as assessed by Singapore’s Building & Construction Authority (BCA).
Universal design considerations ensure that public spaces in our properties are accessible to users of different age groups and varying abilities. These include:
CICT’s 22 operating properties in Singapore either offer direct access to public transport hubs or are close to MRT stations, bus stops and taxi stands.
All our properties have at least one facility for disability access. These include accessible alighting and boarding bays, lifts, parking lots and public toilets. Our properties are also guide-dog friendly.
To encourage greener transportation modes, the Trust has allocated around 1,000 bicycle bays as well as green parking lots with charging stations across our properties. Plans are also underway to roll out more electric vehicle charging stations in our portfolio in collaboration with Singapore Power Mobility. For tenants who cycle to work, shower facilities are available in some properties.
We have also continued the partnership with BlueSg on electric car-sharing at six of our malls, namely Clarke Quay, Funan, Lot One Shoppers’ Mall, Plaza Singapura, Tampines Mall and Westgate.
|Type of Amenities||No of Retail Properties||No of Office Properties|
|Facilities with disability access||15||6|
|Guide dog-friendly policy||15||6|
|Family and nursing rooms||15||4|
|Accessible public toilets||15||6|
|Bicycle-sharing parking zones||1||3|
|Electric vehicle charging stations||9||6|
|Properties||Award||Year of Award|
|Bedok Mall||BCA Universal Design Mark GoldPLUS||2016|
|Westgate||BCA Universal Design Mark Platinum||2015|
|JCube||BCA Universal Design Mark GoldPLUS||2013|
|CapitaGreen||BCA Universal Design Mark Platinum||2016|
|Capital Tower||BCA Universal Design Mark Gold||2017|
|Funan||BCA Universal Design Mark GoldPLUS||2020|
|CapitaSpring||BCA Universal Design Mark GoldPLUS (Design)||2018|
Portfolio Resilience And Resource Efficiency
The efficient use of environmental resources such as energy and water, responsible waste management and consideration of the surrounding community, contribute to the operational efficiency and long-term sustainability of CICT’s real estate portfolio. This will build resilience throughout CICT’s operations and futureproof its real estate portfolio to guard against climate change risks and avoid premature obsolescence. In the long term, we believe this will be a differentiating factor for CICT in the markets that it has a presence in.
The usage of environmental resources in CICT’s portfolio is closely monitored as part of our eco-efficiency objectives and long-term sustainability. Energy and water consumption, waste generation and carbon emissions at our properties are monitored via CapitaLand’s Environmental Tracking System (ETS). All Property Managers are required to submit monthly reports with supporting documentary evidence through the ETS. The system’s control and monitoring tool allows the Property Managers to conduct analysis against set targets and past trends to facilitate a better understanding of consumption patterns and identify potential areas for improvement.
CICT is aligned with CapitaLand’s science-based targets set out in CapitaLand’s 2030 Sustainability Master Plan as we transit to a low-carbon business. CapitaLand’s revised carbon emissions intensity reduction target is computed from the approved science-based target, to better track our day-to-day operational efficiency.
CICT seeks to address the challenges of climate change by reducing our energy usage and carbon footprint across our business operations. Our focus is on minimising greenhouse gas emissions from our properties.
Scope 2 emissions1 in 2021 made up 63,885 tonnes. This is a 2.8% increase from 2020 for Singapore operating properties. For 2021, carbon emissions intensity for the Singapore operating properties was 4.52 kgCO2e/m2, representing a 50.3% reduction compared to base year 2008. This was a slight increase from 2020’s restated carbon intensity of 4.40 kgCO2e/m2 or a 51.5% reduction compared to base year 2008.
Scope 1 emissions from adhoc diesel consumption was 321 tonnes for Singapore operating properties. Scope 3 emissions from assets under development or upgrading was 3,214 tonnes, contributing about 4.8% of total overall carbon emissions. There was no business travel via air by CICT employees in FY 2021 due to the pandemic.
In 2021, CICT reported 178,560,000 kWh of energy consumption for the landlord-controlled areas in the Singapore operating properties and 8,260,000 kWh for CapitaSpring and 21 Collyer Quay, which were assets under development/upgrading that used a mix of purchased energy and diesel for its energy requirements. The overall energy usage for landlord’s consumption was 2.2% higher year-on-year largely attributable to a low base due to the circuit breaker in 2020 and slightly improved business activities despite the on-off restriction measures experienced in 2021.
With the inclusion of district cooling energy in the energy intensity computation, CICT’s 2021 energy intensity was a 32.8% reduction compared to base year 2008 versus the 2020 restated 33.9% reduction compared to base year 2008 for Singapore operating properties.
Tenants’ consumption was 162,644,000 kWh. This excluded tenants’ consumption at Plaza Singapura as tenants were billed directly, 21 Collyer Quay, which was undergoing upgrading works, as well as CapitaSpring as the building obtained temporary occupation permit in November 2021.
CICT also recorded direct fuel consumption of around 824,000 kWh resulting from usage of diesel for generator operations.
We recognise that as buildings become more energy efficient, the reduction in energy intensity inevitably becomes less significant. Collaboration with tenants becomes all the more important. A green clause is implemented for leases in majority of the Singapore portfolio where tenants are to support green initiatives implemented. In addition, a green fit-out guide, along with other materials are included in the handover kit which are given to new tenants. This is to encourage tenants to adopt green fit out and promote green practices and behaviour.
For the German assets, Gallileo and Main Airport Center reported a total energy consumption of about 16,124,000 kWh including district heating for the whole building. Gallileo did not record any energy consumption as it was leased to a single tenant who used renewable energy.
CICT has more than 1,700 m2 of solar panels at Bedok Mall, Bugis Junction, JCube, and Asia Square Tower 2. These solar panels have helped our properties to tap around 119,000 kWh of renewable energy source.
The main water source for CICT’s portfolio is from Public Utilities Board (PUB), Singapore’s national water agency.
In 2021, CICT’s total water consumption (including recycled water) amounted to around 1,526,000 m3 from the Singapore operating properties including assets under development/upgrading, CapitaSpring and 21 Collyer Quay. Excluding projects under works, the 2.9% increase year-on-year was largely attributable to a slight increase in business activities compared to 2020.
As a result, CICT’s 2021 water intensity for operating properties inched up to 0.104 m3/sqm/month, representing a 3.6% year-on-year increase and a 40.9% reduction compared to the base year 2008.
To reduce water consumption, we also utilised recycled water such as harvested rainwater and NEWater for plant irrigation, hi-jetting of car park decks, the cooling towers and sprinkler systems across our Singapore operating properties. Twelve of CICT’s operating properties used about 590,000 m3 of recycled water or 40.2% of the total water consumption in 2021. We adopt stringent monitoring of the consumption and water intensity to ensure that fluctuations are duly accounted for and issues are promptly addressed.
For our German assets, Gallileo reported about 19,000 m3 of water consumption in 2021. Water consumption data for Main Airport Center was not available at time of reporting.
Like-for-like Consumption Change on Year-on-Year Basis
CICT reported a year-on-year increase in the like-for-like change(1) in consumption across carbon emissions, energy and water for the 20 Singapore operating assets which excludes 21 Collyer Quay and CapitaSpring (under asset enhancement and redevelopment works). The slight increase across the like-for-like portfolio was largely due to a slight increase in business activities in 2021 compared to 2020.
|Metrics||Like-for-Like Change (2021 vs 2020)|
|Carbon Emissions (based on landlord’s consumption)||+1.0%|
|Energy (based on landlord’s consumption)||+1.1%|
|Water (based on total consumption)||+3.0%|
CICT is committed to the proper disposal of waste generated at our properties. We consolidated waste data for 22 Singapore operating properties in 2021. The collection and disposal of waste at these properties are being carried out by licensed contractors for recyclable waste.
About 20,688 tonnes of non-recyclable waste and 2,557 tonnes of recyclable waste were collected in 2021. Recyclable waste is 11.0% of total waste collected, and comprised approximately 1,897 tonnes of paper, 25 tonnes of plastic, 29 tonnes of metal, 10 tonnes of glass and 595 tonnes of other materials.
At CICT, we encourage and support our stakeholders’ waste recycling efforts, by placing recycling bins in our operational properties. In 2021, National Environment Agency (NEA) appointed ALBA Group as the designated electronic waste (e-waste) disposal vendor for all retail properties and no data was shared. The office properties continued the partnership with Cimelia Resource Recovery for e-waste collection and a total of 8.1 tonnes was collected in 2021 from our Singapore operating properties.
For 2021, Gallileo and Main Airport Center recorded around 207 tonnes of waste collected. Details of the breakdown was not available at time of reporting.
CICT continues to implement various energy and water conservation measures which focus on regular maintenance and innovation to achieve operational savings as well as improving waste management. The measures are listed in the tables below.
|Central Air Conditioning System||
|Control, Metering and Monitoring||
|Control, Metering and Monitoring||
In 2021, the COVID-19 pandemic continued to evolve with a significant increase in infection rate and the rise of the Delta variant. While countries moved towards vaccinating the population, the safe management measures such as dining capacity limits and return to office restrictions continued to remain in place. In Singapore, the restrictions capped the shopper traffic at malls as well as workers’ return to office as working from home was the default in the last two quarters of 2021. This impacted the footfall and physical occupancy, resulting in lower consumption of energy and water in 2021. A similar trend was observed in Frankfurt, Germany.
CICT reports the consumption trend for the last three years: 20191 , 20202 and 20213. Due to the effects of the pandemic, the 2020 and 2021 data are anomalies.
For reporting year 2021, CICT’s Singapore operating properties comprise 22 properties across retail, office and integrated developments. Of which, some of the assets have changes in status:
By definition, Scope 1 emissions refer to direct emissions from activities controlled by CICT, Scope 2 emissions are indirect emissions associated with its consumption of purchased energy while Scope 3 emissions are indirect emissions from activities not controlled by CICT. Our footprint is calculated in accordance with the Greenhouse Gas (GHG) Protocol4.
CICT’s Scope 1 data is derived from usage of diesel on an adhoc basis and excluded from carbon emissions intensity. Scope 2 data covered the purchased energy consumption relating to the operations. Scope 3 data included all purchased energy and diesel consumption for assets under development/upgrading, namely 21 Collyer Quay (1 January 2021 to 30 September 2021) and CapitaSpring for 2021.
The two German assets, Gallileo and Main Airport Center are third-party managed, and reported consumption data for energy, district heating, water and waste data for 2021 where available. Data which was not available as at the time of reporting were excluded.
All intensity data5 for landlord-controlled areas excluded assets under stabilisation or assets that do not have the full year consumption data for the reporting year.
Our stakeholders’ occupational health and safety (OHS) are of utmost importance. An effective OHS management system is part of risk management and enhances productivity, morale and well-being. CICT aims to provide a safe and secure environment at the properties to optimise both retail and office experiences.
CICT adopts CapitaLand’s Occupational Health and Safety Management System (OHSMS), which has been externally audited by a third-party accredited certification body to International Organization for Standardization (ISO) 45001 standards, a recognised international standard for OHS Management Systems. The framework involves identifying and reviewing OHS hazards, assessing their risks, establishing policies, ensuring accountability, developing action plans and engaging stakeholders.
We are committed to ensuring a high OHS performance. Guided by an existing robust OHS Management System, we strive to reduce occupational injury rates with the aim to achieve zero harm.
Environmental Management System (EMS)
Key Performance Indicators
|Stakeholders||Approach||How We have Performed in 2021|
Absentee rate1: 2.2% (2020: 2.3%)
Work-related injury: 2 cases2 (2020: 8 cases)
Work-related fatality: 1 case (2020: 0 case)
Injury rate3: 5.4
Lost day rate4: 111.6
ESG-related training5: 98.6% (2020: 27.2%)
EHS-related training: 21.5% (2020: 18.5%)
Total EHS-related training hours: 1,640 hours
|Suppliers - vendors and Service providers||
ISO 45001-certified or at least bizSAFE Level 3 Certification
Mandatory ISO 14001-certified for all cleaning contractors. Additional OHSAS 18001/ISO 45001 certification is encouraged.
Term contractors used green-labelled cleaning and servicing products
About 98% of term contractors was minimally bizSAFE Level 3
All suppliers with new and renewal contracts in 2021 signed CapitaLand’s Supply Chain Code of Conduct
Non-compliance of local environment/OHS laws and regulations: 3 cases6
|Customers - shoppers, tenants and visitors||
Biannual evacuation drills were exempted and only virtual briefings and table-top exercises were held for fire wardens in 2021 due to the pandemic
Deployment of thermal cameras for temperature screening at our properties until its exemption from 19 August 2021
Using technologies such as anti-microbial coating, UV disinfection robots at Tampines Mall and Funan, automatic escalator handrail disinfection at The Atrium@Orchard, and air disinfection system with PhotoPlasma
Tenant survey conducted for feedback on facilities management
Introduced the LumenAire™ UV Air Disinfection Solution to clean, disinfect and eliminate airborne pathogens in the air at Raffles City Singapore